Recent Gallup analysis shows fully engaged customers will give a 23% greater share of their wallet providing a significant revenue opportunity for businesses to compete on quality of CX. Anne-Meine Gramsma, chief commercial officer of ContactCenter4ALL, argues that tight integration of digital contact centre and CRM platforms is vital to unlock their true business value and ensure agents can deliver excellent, highly engaging customer experiences and a seamless journey across all channels. (more…)
August 17, 2022
Posted by: Shriya Raban
(Sponsored News) Venue Kit Introduced
Minew cordially introduces you to use our IoT starter kit MVS, a complete Bluetooth® LE gadget bundle kit that includes a various assortment of devices to meet the requirement of any venue, including guest tracing with disposable tags, and traveling flow analysis, indoor navigation, and push notification onto phones. This package comes with everything you need to expeditiously build a modern venue IoT service infrastructure. These devices work incredibly well on their own, and when being utilized together, they provide a complete functioning network. (more…)
August 13, 2022
Posted by: Shenzhen Minew Technologies Co.,Ltd.
Mouser Electronics, Inc., the New Product Introduction (NPI) leader empowering innovation, announces a new series of content streams in collaboration with Qorvo, providing comprehensive resources for power design, ultra-wideband, Wi-Fi, and 5G applications. Each content stream offers a collection of eBooks, instructional videos, infographics, and product information, providing design engineers with resources to develop connected solutions for a wide range of innovative applications. (more…)
August 12, 2022
Posted by: Shriya Raban
The Biden administration has prioritised goals relating to climate change, equity, and infrastructure, particularly with the signing of a $1.2 trillion (€1.17 trillion) bill to rebuild America’s aging infrastructure. To take action on many of these initiatives requires access to accurate geographic data while ensuring transparency for all the organisations involved. (more…)
Posted by: Shriya Raban
The internet is always abuzz with new technology trends, and anyone who follows them will be familiar with the terms “digital twin” or “digital twin of an organisation”. Although digital twins have been around for several decades, says Matthew Margetts, director of sales and marketing at Smarter Technologies, the rapid rise of Internet of Things (IoT) technology has made the concept more widely considered a tool of the future. (more…)
Posted by: Janmesh Chintankar
Smart factories are no longer science fiction, says I4MS – ICT Innovation for Manufacturing SMEs, The European Commission initiative to digitalise the manufacturing industry. It reports that 5G technologies, smart sensors, artificial intelligence, additive manufacturing, and automation are now available and ready to transform European manufacturing’s small to medium-sized enterprises (SMEs) into the most efficient, productive, and sustainable factories. (more…)
August 9, 2022
Posted by: Shriya Raban
04 August, 2022 – Fears over security have become less of a concern for organisations adopting IoT solutions than it was five years ago, according to a recent study by Wi-SUN Alliance, a global member-based association of companies driving the adoption of interoperable wireless solutions for use in smart cities, smart utilities, IoT and industrial IoT (IIoT) applications. (more…)
Posted by: Janmesh Chintankar
China, 4 August 2022 – evowera, an up-and-coming technology firm in China that focuses on the consumer electronics industry, has received the American Dental Association (ADA) Seal of Acceptance for its planck O1 adaptive sonic electric toothbrush (planck O1). (more…)
Posted by: Shriya Raban
Abbott Park, United States. 04 August, 2022 – Abbott and WW International, Inc. (“WeightWatchers” or “WW”) announced a strategic partnership that will help people living with diabetes better understand and manage their diabetes and weight. The companies are working together to integrate WeightWatchers’ diabetes-tailored weight management program with Abbott’s portfolio of FreeStyle Libre products to create a mobile experience that will give people living with diabetes the information and insights needed to make healthy adjustments to their diet, improve their glucose levels, and, ultimately, gain more control of their health. (more…)
August 8, 2022
Posted by: Janmesh Chintankar
Boston, MA. 3 August 2022 – The Industry IoT Consortium published an update to its Industrial Internet Networking Framework (IINF), a guide to help IIoT application developers design, deploy, and operate successful networking solutions. The framework guides technologies at the Internet Protocol (IP) and lower layers and related capabilities such as management and security. It underpins digital transformation across industries. (more…)
August 5, 2022
Posted by: Shriya Raban