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Enhancing the contact centre to improve customer experiences in real-time with cloud data analytics

Cisco announced its intent to acquire privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides customer journey mapping, out-of-the-box integrations, and predictive analytics. (more…)

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August 26, 2019

Posted by: Anasia D'mello

Network service interruptions are primary concern for remote offices, says Infoblox report

There is an urgent need to simplify edge services at remote branch offices, according to new research from Infoblox Inc., a specialist in Secure Cloud-Managed Network Services. (more…)

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Posted by: Anasia D'mello

Electronic Frontier Foundation’s Certbot OS software tool sponsored by Sectigo

Commercial Certificate Authority (CA) Sectigo, a provider of purpose-built and automated PKI management solutions, is sponsoring Electronic Frontier Foundation’s (EFF) free, open-source software tool, Certbot. The aim is to support efforts to encrypt the entire internet and build a network that is more structurally private, safe, and protected against censorship. (more…)

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August 23, 2019

Posted by: Anasia D'mello

Essence and Flex complete automated production lines in Israel to boost flexibility and volume while preserving quality

Essence Group, a global provider of IoT and cyber security platforms, has completed its new automated production line with long-term partner, Flex Ltd, the global manufacturer. The collaboration combines their expertise in production, Internet of Things (IoT) and artificial intelligence (AI) to create an advanced automated manufacturing line. (more…)

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Posted by: Anasia D'mello

Global medical wearables market to hit US$19.7bn value by 2024, says new IDTechEx research

New research entitled, Remote Patient Monitoring 2019-2029, from IDTechEx, providers of market intelligence in emerging technologies, forecasts that the medical wearables market will be worth nearly $20 billion (€18 billion) by 2024. This exponential growth will be driven by demand for continuous health monitoring and point-of-care diagnostics for the management of chronic diseases. (more…)

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Posted by: Anasia D'mello

Ericsson announces changes to the executive team

Effective September 1, 2019, Fadi Pharaon is appointed senior vice president and head of Market Area Middle East & Africa at Ericsson, and member of Ericsson’s executive team, reporting to the CEO. Fadi Pharaon currently holds the position as vice president, Networks & Managed Services within Ericsson’s Market Area Europe & Latin America. (more…)

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August 22, 2019

Posted by: Anasia D'mello

Glassbeam unleashes new capabilities of AI-powered rules and alerts engine

Glassbeam, Inc. revealed several innovative technology enhancements in its Rules & Alerts engine that make it dramatically easier and faster for users in large organisations to create and maintain rule based notifications. (more…)

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Posted by: Anasia D'mello

Qualys appoints Wendy M. Pfeiffer, CIO of Nutanix, to its board of directors

Qualys, Inc., a provider of cloud-based security and compliance solutions, announced Wendy M. Pfeiffer joined its board of directors. Wendy brings more than 20 years of technology industry and executive leadership to the Qualys Board. (more…)

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Posted by: Anasia D'mello

Paris partners with Nodle to track public furniture and urban structures to reduce theft

Nodle.io, an Internet of Things (IoT) and connectivity network provider, is partnering with the City of Paris, France to deploy 3,000 Bluetooth-enabled benches and other urban installations in new Métro stations and parks. (more…)

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Posted by: Anasia D'mello

IBM demonstrates commitment to open hardware movement

IBM announced at The Linux Foundation Open Source Summit that it will be contributing implementation rights to key technologies to the open community, further building upon IBM’s long legacy of open source development. (more…)

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Posted by: Anasia D'mello