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Customers crave great customer service but don’t want to pay a premium

Reading, UK. 9 May 2022 – Half of consumers (50%) say they wouldn’t be willing to pay more to receive good customer service and just a fifth (21%) say they would be willing to pay over 10% more. That’s according to a new consumer survey conducted by Enghouse Interactive. (more…)

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May 12, 2022

Posted by: Shriya Raban

Red Hat and Accenture expand alliance to accelerate hybrid cloud innovation

Boston, USA. 9 May 2022 – Red Hat Inc., the provider of open source solutions, and Accenture have expanded their nearly 12 year strategic partnership to further power open hybrid cloud innovation for enterprises worldwide. The companies are jointly investing in the co-development of new solutions to help organisations more navigate a multi- and hybrid cloud world, define their strategy, and accelerate their pace of innovation to get to value faster. (more…)

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May 11, 2022

Posted by: Shriya Raban

Covenant and Aurora announce collaboration to transform long haul trucking

Pittsburgh, United States – Aurora Innovation Inc. and Covenant Logistics Group, Inc. announced a collaboration to explore ways to optimise Covenant’s long haul operations with Aurora’s autonomous trucking product. (more…)

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Posted by: Janmesh Chintankar

IBM tackles talent shortage and cybersecurity crisis with new and expanded partnerships

Armonk, NY, USA. 10 May 2022 – IBM announced education initiatives with the U.S. Department of Veterans Affairs (VA), Specialisterne Foundation, and six Historically Black Colleges & Universities (HBCUs) to provide no-cost STEM job training to U.S. military veterans, neurodivergent learners worldwide, and university students from underrepresented communities in the U.S. (more…)

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Posted by: Shriya Raban

Cohesity delivers fortKnox combating ransomware with a SaaS data isolation and recovery solution

London, UK. 10 May, 2022 – Cohesity, a specialist in data management, today announced the general availability of Cohesity FortKnox, a software as a service (SaaS) data isolation and recovery solution, adding to the company’s Data Management as a Service portfolio of offerings that run on Amazon Web Services (AWS). (more…)

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Posted by: Shriya Raban

Panasas adds all-flash and massive-capacity data solutions to activeStor portfolio

London, UK. 4 May 2022 – Panasas, the data engine for innovation, today unveiled its new portfolio of high performance storage solutions for the industry’s most complex data challenges. Two new ActiveStor systems will accelerate advanced AI/ML training, modelling and simulation, high performance data analytics, and massive-scale data workloads. (more…)

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May 10, 2022

Posted by: Shriya Raban

Novex FM eyes nationwide expansion with BigChange

Leeds, United Kingdom. 10 May, 2022 – Facilities management startup, Novex FM, has turned to field service management software from BigChange to underpin major expansion plans. The Manchester based company launched last year providing project management, repairs and preventative maintenance services to residential and student properties, and private landlords. (more…)

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Posted by: Janmesh Chintankar

eSIM support comes to Vodafone UK smartphones

Vodafone UK now supports eSIMs in smartphones on its Pay Monthly plans, a convenient new technology supported by few other mobile network operators in the UK.

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Posted by: Shriya Raban

Best route out of ‘Year of the Squeeze’ is to identify what can be outsourced to specialists and act swiftly

With inflation now running at a 30-year high, businesses facing a near doubling of energy costs, and the impact of the rise in National Insurance, now is the time to get a grip on operational costs and look at how best to mitigate the impact. This is according to managed services provider eacs, which argues the best route out of what is now being called ‘The Year of the Squeeze’ is to identify what can be outsourced to specialists and act swiftly. (more…)

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May 9, 2022

Posted by: Shriya Raban

Zuul announces inclusion in Distech Controls’ digital partner programme

Zuul Inc., an Industrial IoT (IIoT) cybersecurity provider for critical infrastructure and smart cities, announced their inclusion in Distech Controls’ Digital Partner Program. The program connects Distech Controls’ System Integrators (SI) with select partners to provide the most comprehensive portfolio of solutions for their clients’ smart building projects. The new relationship between these two organisations will advance Zuul’s overall position securing cyber-physical systems contained in today’s intelligent buildings while providing enabling-technology to Distech Controls’ SI base, helping to deliver on the promise of intelligent spaces. (more…)

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Posted by: Shriya Raban