Recent Gallup analysis shows fully engaged customers will give a 23% greater share of their wallet providing a significant revenue opportunity for businesses to compete on quality of CX. Anne-Meine Gramsma, chief commercial officer of ContactCenter4ALL, argues that tight integration of digital contact centre and CRM platforms is vital to unlock their true business value and ensure agents can deliver excellent, highly engaging customer experiences and a seamless journey across all channels. (more…)
August 17, 2022
Posted by: Shriya Raban
Boca Raton, United States. 11 August, 2022 – Florida Atlantic University’s Institute for sensing and embedded network systems engineering (I-SENSE) and college of engineering and computer science have landed a major national science foundation (NSF) engineering research centre (ERC) with Columbia University, Rutgers University, the University of Central Florida, and Lehman College. (more…)
August 16, 2022
Posted by: Janmesh Chintankar
BT announced Barclaycard Payments as the latest business to join its new partnership network, aimed at helping the UK’s smallest firms to grow.
Posted by: Janmesh Chintankar
(Sponsored News) Venue Kit Introduced
Minew cordially introduces you to use our IoT starter kit MVS, a complete Bluetooth® LE gadget bundle kit that includes a various assortment of devices to meet the requirement of any venue, including guest tracing with disposable tags, and traveling flow analysis, indoor navigation, and push notification onto phones. This package comes with everything you need to expeditiously build a modern venue IoT service infrastructure. These devices work incredibly well on their own, and when being utilized together, they provide a complete functioning network. (more…)
August 13, 2022
Posted by: Shenzhen Minew Technologies Co.,Ltd.
Mouser Electronics, Inc., the New Product Introduction (NPI) leader empowering innovation, announces a new series of content streams in collaboration with Qorvo, providing comprehensive resources for power design, ultra-wideband, Wi-Fi, and 5G applications. Each content stream offers a collection of eBooks, instructional videos, infographics, and product information, providing design engineers with resources to develop connected solutions for a wide range of innovative applications. (more…)
August 12, 2022
Posted by: Shriya Raban
The Biden administration has prioritised goals relating to climate change, equity, and infrastructure, particularly with the signing of a $1.2 trillion (€1.17 trillion) bill to rebuild America’s aging infrastructure. To take action on many of these initiatives requires access to accurate geographic data while ensuring transparency for all the organisations involved. (more…)
Posted by: Shriya Raban
The internet is always abuzz with new technology trends, and anyone who follows them will be familiar with the terms “digital twin” or “digital twin of an organisation”. Although digital twins have been around for several decades, says Matthew Margetts, director of sales and marketing at Smarter Technologies, the rapid rise of Internet of Things (IoT) technology has made the concept more widely considered a tool of the future. (more…)
Posted by: Janmesh Chintankar
Wilson, Wyo., USA – WaterIQ Technologies, a specialist in ultrasonic solutions to combat harmful algae and biofilm without the use of chemicals, has appointed several key individuals to its board of directors. (more…)
Posted by: Shriya Raban
EMQ Technologies, a global provider of open-source IoT data infrastructure solutions, announced that it had officially joined Oracle PartnerNetwork (OPN). Through OPN, EMQ will work together with Oracle to better pair their respective IoT solutions, explore joint use cases and dive deeper into specialised technical knowledge to build cloud-based IoT connectivity services. (more…)
August 10, 2022
Posted by: Janmesh Chintankar
San Francisco – GrubMarket announced it has completed the acquisition of Vancouver, Canada-based IOT Pay, a fintech company that provides omnichannel payment services that allow merchants to accept payments both in-store and online on a global scale. GrubMarket will leverage IOT Pay’s technology and payments infrastructure to address the food supply chain industry’s accelerating need for faster, more flexible, and more robust digital payment and financing opportunities. (more…)
Posted by: Janmesh Chintankar