Recent Gallup analysis shows fully engaged customers will give a 23% greater share of their wallet providing a significant revenue opportunity for businesses to compete on quality of CX. Anne-Meine Gramsma, chief commercial officer of ContactCenter4ALL, argues that tight integration of digital contact centre and CRM platforms is vital to unlock their true business value and ensure agents can deliver excellent, highly engaging customer experiences and a seamless journey across all channels. (more…)
August 17, 2022
Posted by: Shriya Raban
EMQ Technologies, a global provider of open-source IoT data infrastructure solutions, announced that it had officially joined Oracle PartnerNetwork (OPN). Through OPN, EMQ will work together with Oracle to better pair their respective IoT solutions, explore joint use cases and dive deeper into specialised technical knowledge to build cloud-based IoT connectivity services. (more…)
August 10, 2022
Posted by: Janmesh Chintankar
San Francisco – GrubMarket announced it has completed the acquisition of Vancouver, Canada-based IOT Pay, a fintech company that provides omnichannel payment services that allow merchants to accept payments both in-store and online on a global scale. GrubMarket will leverage IOT Pay’s technology and payments infrastructure to address the food supply chain industry’s accelerating need for faster, more flexible, and more robust digital payment and financing opportunities. (more…)
Posted by: Janmesh Chintankar
EMQ Technologies, a global provider of open-source IoT data infrastructure solutions, has announced that it had officially joined Oracle PartnerNetwork (OPN). Through OPN, EMQ will work together with Oracle to better pair their respective IoT solutions, explore joint use cases and dive deeper into specialised technical knowledge to build successful, cloud-based IoT connectivity services. (more…)
August 9, 2022
Posted by: Shriya Raban
Paris, France & San Francisco, United States. 03 August, 2022 – Capgemini and Unity , the platform for creating and operating real-time 3D (RT3D) content, are joining forces to help organisations everywhere explore and seize business opportunities and benefits of immersive and metaverse experiences across industries. (more…)
August 8, 2022
Posted by: Janmesh Chintankar
Paris, France & San Francisco, United States. 03 August, 2022 – Capgemini and Unity, a platform for creating and operating real-time 3D (RT3D) content, are joining forces to help organisations everywhere explore and seize business opportunities and benefits of immersive and metaverse experiences across industries. (more…)
August 4, 2022
Posted by: Janmesh Chintankar
Dallas – Avanci announced that Marianne Frydenlund, a global leader in intellectual property licensing, has joined Avanci to develop and lead new programmes for the Internet of Things (IoT) beyond the automotive industry. (more…)
Posted by: Shriya Raban
The ongoing research in industrial fields and advances in radio technologies have fuelled expansion of the 5G technology market. Additionally, the recent growth of the 5G technology market has been fuelled by factors such as an increase in internet users, a large amount of data generation and transmission in the industrial and IT sectors, and workplaces that are becoming more digitally advanced, says Pradip Shitole, team lead in digital marketing at Market Research Future. (more…)
August 1, 2022
Posted by: Janmesh Chintankar
Smart Metering is back in the news in the latest Trending Tech Podcast. Jeremy Cowan talks to three senior execs from Kigen, Kore Wireless and Energy Web to hear what Smart Energy players are demanding in security, connectivity, and data control. The experts explain how smart energy is changing with the Internet of Things. And finally, the podcast learns how close collaboration with OEMs is expected to accelerate transformations in the energy and medical markets.
July 11, 2022
Posted by: Barto Szkaradek
Oslo, Norway. 8 July 2022 – Elliptic Labs, a global AI software company and the world specialist in AI Virtual Smart Sensors, has launched a new patented product: the AI Virtual Position Sensor, the latest addition to its AI Virtual Smart Sensor Platform. The AI Virtual Position Sensor automatically detects the location of an external display in relation to a laptop. This allows the laptop to seamlessly identify, locate, and configure such a display. This simplifies the management of multiple work environments and increases productivity. (more…)
July 8, 2022
Posted by: Shriya Raban