Blogs

The IoT opportunity: Your network is a competitive advantage

Recently an ‘IoT Breakfast’ brought together CIOs and CEOs to ask the question: How can businesses thrive as the Internet of Things (IoT) changes the landscape? The message was clear: IoT is upon us and failing to prepare means you should prepare to fail. (more…)

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May 10, 2019

Posted by: Anasia D'mello

Staying connected: Top considerations when purchasing an industrial router

It is universally acknowledged that a plant manager in search of Industry 4.0 functionality requires a router. But it’s also true that you get what you pay for. If you buy a pair of knock off designer sunglasses while on holiday, its performance will no-doubt fall short of the real thing. The same goes for your industrial router. (more…)

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May 9, 2019

Posted by: Anasia D'mello

IoT will only help you improve your client experience if you do these 4 things

By 2020, there will be around 10 billion IoT connected devices, a figure forecast to rise to 22 billion by 2025. Many of us already benefit from these devices in our everyday lives, says Manish Choudhary, senior vice president, Global SMB Products & Strategy and chairman India, Pitney Bowes Inc.: smart thermostats we manage remotely, lighting, security cameras, smart utility meters – even smart fridges.

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May 8, 2019

Posted by: Anasia D'mello

Is it impossible to securely manage the billions of ‘Things’ in the IoT ecosystem?

In our brave, new, connected world, we’re witnessing a seismic shift in the role that devices are playing across all aspects of life, says Gil Bernabeu, technical director, GlobalPlatform. (more…)

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April 25, 2019

Posted by: Anasia D'mello

Powering the IoT: New network technologies and challenges

As the Internet of Things grows, so does our dependency on reliable network connectivity. New standards, regulations, and technologies are affecting networks globally so it’s important to stay abreast of these developments, says John Tippett, vice president of Datto Networking. (more…)

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April 9, 2019

Posted by: Anasia D'mello

How is IoT shaping enterprise mobility?

The world of technology is coming out with new future concepts like Artificial Intelligence (AI), Machine Learning (ML), the Internet of Things (IoT) and the list goes on. Also, says business analyst Elisha Swisten, there are some ingenious technologies that have a practical aspect of how the world runs. (more…)

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April 5, 2019

Posted by: Anasia D'mello

The changing face of customer loyalty

New research shows that 76% of consumers admit they would switch to a competitor if they have just one bad experience with a brand they like. On the flipside, over half of consumers say that once they’re loyal to a brand, they’re loyal for life. (more…)

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April 4, 2019

Posted by: Anasia D'mello

Does ‘digital’ really exist?

Digital transformation is the latest trend that every organisation, in every sector, wants a piece of. In the customer management industry in particular, ‘digital innovation’, ‘digital transformation’ or ‘going digital’ are key phrases heard on almost a daily basis, (more…)

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March 28, 2019

Posted by: Anasia D'mello

Rising stars: Top IoT start-ups across industries

IoT proves to be a transformative force for many businesses, regardless of industry. Yet, there are a few sectors that can benefit from this concept in particular – and both start-ups and small to medium-sized enterprises (SMEs) seem to be well aware of that, as new ventures offering powerful IoT solutions emerge. (more…)

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March 19, 2019

Posted by: Anasia D'mello

How the Internet of Things improves financial investments

Can smart technology lead to smart investing? There is ample evidence that this is the case, says Marc Weisberg, managing principal for Soho Investment Partners, given the prominence and proliferation of the Internet of Things (IoT) over the past few years. (more…)

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March 13, 2019

Posted by: Anasia D'mello