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Can customer service management keep up with IoT and the rise of connected devices?

For many people “the best service is no service,” yet getting to the nirvana of eliminating the reasons why customers call is a challenge. Today’s customer service teams are buried under manual workloads, and the volume of incoming cases is increasing, (more…)

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January 25, 2017

Posted by: Avadhoot Patil

BitScope Blade launched by element14 for Raspberry Pi in networked physical computing and Industrial IoT

Development distributor, element14 has announced exclusive global availability of the new BitScope Blade range, offering the ability to conveniently power and mount multiple Raspberry Pi’s. (more…)

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January 24, 2017

Posted by: Avadhoot Patil

Quark IOE and Cumulocity enter strategic partnership to deliver IoT solutions and services in China

Quark IOE, a subsidiary of Guangdong Eastone Century Technology Co Ltd  and Cumulocity, the Internet of Things (IoT) software platform provider, enter a strategic partnership to deliver IoT solutions in mainland China and Taiwan. (more…)

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Posted by: Avadhoot Patil

Co-founder Andreas Schneider appointed new CEO of EnOcean

Co-founder Andreas Schneider has been appointed CEO of EnOcean, and takes full responsibility for the executive management of EnOcean with the goal of further strengthening the company’s position as the supplier of self-powered solutions for the Internet of Things (IoT). (more…)

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Posted by: Avadhoot Patil

IoT botnets present ‘Unmanageable’ cyber security risk, warns Juniper Research

New data from Juniper Research has found that the consumer IoT (Internet of Things) installed base will reach over 15 billion units by 2021, an increase of 120% over 2016. (more…)

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Posted by: Avadhoot Patil

Digital twins: The fast track to increased productivity

Digital twins are not a new thing. Companies have been using a virtual representation of a physical asset for years, but it’s only with the Internet of Things that they’ve become truly accessible and cost-effective. (more…)

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Posted by: Avadhoot Patil

The Internet of Energy has much to gain from embedded SIM, says Beecham Research

New embedded SIM (Subscriber Identity Module) technology could play a major role in accelerating the development and adoption of Internet of Things (IoT) applications in the energy sector such as smart metering, demand response, (more…)

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January 23, 2017

Posted by: Avadhoot Patil

There’s a fragmented choice of wireless technologies for low power, wide area IoT

The telecom industry is good at generating confusion, says freelance IoT and communications writer, Bob Emmerson. LTE Cat-1 services are being launched in the States but not NB-IoT (LTE Cat NB1 is the official term), which only arrives in 2018. (more…)

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January 20, 2017

Posted by: Avadhoot Patil

Ericsson signs agreement China Mobile to cooperate on the Internet of Things

Ericsson and China Mobile Communication Co., Ltd. have signed a strategic agreement to cooperate on the Internet of Things (IoT). The deal is part of China Mobile’s Big Connectivity strategy, under which the operator expects to serve 200 million connected devices by 2017. (more…)

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January 17, 2017

Posted by: Avadhoot Patil

ETSI launches new group to improve smart city interoperability

ETSI, the European Telecommunications Standards Institute, has created a new Industry Specification Group on cross-sector Context Information Management (ISG CIM) for smart cities applications and beyond. (more…)

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Posted by: Avadhoot Patil