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SmartSense by Digi achieves SOC 2 Type II certification

November 13, 2024

Posted by: Magda Dabrowska

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SmartSense by Digi, part of Digi International has announced its achievement of SOC 2 Type II certification, an industry compliance standard designed to enable and enforce robust data security measures across enterprise environments. This underscores the SmartSense organisation’s dedication to ensuring customer data remains secure, private and confidential through enhanced data protection and operational standards that support both regulatory and quality assurance. By receiving SOC 2 Type II certification at the organisation level, SmartSense removes internal approval friction for their customers and accelerates their return on investment and programme success outcomes.

“While it may be common for other IoT solution providers to defer security to third parties like cloud service providers, at SmartSense we believe that prioritizing and managing the security and hygiene of customer data isn’t just optional, it’s a baseline requirement for us to own,” said Gil Dror, the chief technology officer at SmartSense by Digi. “Our customers trust us with their critical data, and we don’t take that for granted. Our SOC 2 Type II certification is a powerful demonstration of our dedication to safeguarding customer trust through ongoing data protection practices.”

To achieve SOC 2 Type II compliance, SmartSense opened its operations to a year-long review of its security policies, establishing a continuous monitoring and third-party auditing system to proactively manage daily security risks and ensure a high level of operational resilience. This initiative reflects the company’s broader commitment to aligning with industry best practices, reinforcing security not only as a business requirement but as a core value embedded throughout the organisation.

“This compliance is not just an operational milestone, but also a demonstration of our collective commitment from our entire team to prioritising security at every level of our organisation,” said Guy Yehiav, the president of SmartSense by Digi. “Our customers in highly regulated industries can have confidence that their sensitive information is handled with the utmost care and protected by highly robust data safeguards.”

SOC 2 Type II compliance is just one part of the SmartSense commitment to quality and regulatory compliance. In addition to this achievement, the company is also ISO 9001 certified, ensuring efficient, well-documented processes that consistently satisfy regulatory and customer expectations. SmartSense also meets the standards required to be deployed in GxP environments, supporting customers that require GmP certification. Additionally, SmartSense adheres to the compliance requirements of 21 CFR Part 11 to ensure rigorous standards in managing electronic records and signatures.

To learn more about the SmartSense IoT-based prescriptive analytics solutions supporting industries like healthcare, pharmaceutical, food service and retail, please visit: www.smartsense.com.

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