SmartSense and Lowes Foods partner to protect 5,000 assets
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SmartSense by Digi, part of Digi International has announced a new relationship with Lowes Foods, a regional grocery chain. Lowes Foods is owned by Alex Lee, along with IGA and KJ’s Market locations. The SmartSense IoT Sensing-as-a-Service framework will protect more than 5,000 assets across 141 Lowes Foods locations.
Founded in 1954 as a single store, Lowes Foods has become a leading regional supermarket chain across North Carolina, South Carolina and Georgia. Lowes Foods upholds a strong commitment to fostering exceptional customer experiences. The company sought a software solution to proactively monitor its grocery assets, preserve consumer health and drive business continuity.
“At SmartSense, we employ a customer-first mindset by delivering IoT solutions with hardware, software and workflows that automate operations and help ensure food safety compliance,” said Guy Yehiav, the president of SmartSense by Digi. “Lowes Foods has been exceptional to work with, and together we’re committed to reducing product loss and enhancing operational efficiency. Our collaboration is enriching both the customer and employee experience.”
Lowes Foods made a choice and selected SmartSense as a solution provider after a meticulous evaluation of various market options, prioritising precise condition monitoring to help reduce product losses and increase ROI. Using the SmartSense solution, Lowes Foods has also digitalised its staff-wide task management processes, alleviating the strain of employees performing time-consuming and error-prone manual tasks. This newfound efficiency empowers staff to dedicate more attention to providing quality guest care.
“Our decision to implement SmartSense was driven by an investment to support both the guest and host experience,” said Matt Bunker, the director of safety and asset protection at Lowes Foods. “We analysed several solution providers in the market and SmartSense came out on top across all of our criteria. SmartSense has completely digitised our food safety programme, significantly boosting host productivity, improving our asset health and enhancing the overall guest experience.”
SmartSense serves grocers with its IoT-enabled asset monitoring technology. Learn more about the company’s IoT solutions for grocery chains in the Grocery section of the SmartSense by Digi website.
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