Press Releases

Lexmark chooses TCS for its cloud-first transformation initiative

August 18, 2023

Posted by: Shriya Raban

Vishal Gupta of Lexmark

Tata Consultancy Services has been selected by Lexmark, a global imaging and IoT (internet of things) solutions provider. This will modernise Lexmark’s enterprise applications, accelerate its cloud journey, and scale up its improvement programme.

Lexmark has embarked on a journey to modernise cloud-enabled imaging and IoT technologies through continuous improvement across enterprise solutions. In line with this vision, Lexmark selected TCS as its partner for a cloud-first transformation initiative.

TCS is moving Lexmark’s complex on-premise workloads to a public cloud and designing a new agile cloud operating model leveraging automation and infrastructure-as-code. As part of this transformation, TCS is building a new future-ready digital core powered by SAP S4/HANA (high-performance analytic appliance), simplifying business operations and elevating user experience across finance, order to cash, and supply chain functions.

TCS will design a business-aware command centre that will monitor critical business processes end-to-end across the operations stack, including applications, data, infrastructure, and network. The command centre will leverage TCS’ machine first approach to enable a business outcome-driven, hyper-automated service delivery across business functions. The new operating model will progressively enable self-help and self-heal capabilities for proactive and predictive operations to elevate customer experience, boost business agility and drive operational resiliency.

Furthermore, to enable Lexmark to scale up its new initiatives, TCS will establish an Agile Innovation Cloud. TCS’ team will work closely with Lexmark’s product teams to accelerate the ideation to execution process. This will drive faster time to market for new products and services. Finally, TCS will also help Lexmark take its Optra platform, which bridges IoT device data with core business systems, to manufacturing and retail clients worldwide.

“For over two decades, TCS has been a strategic partner in our digital transformation journey, driving our vision to pioneer innovative imaging and IoT solutions and sustain growth momentum. Our partnership with TCS will help us build an integrated operations model embracing technologies such as cloud and automation powered by TCS Cognix and MFDM, enhancing our business agility, user and customer experience, and productivity,” says Vishal Gupta, chief information and technology officer, Lexmark.

“We are delighted to partner with Lexmark on this strategic initiative to transform their applications and infrastructure portfolio driving business agility and faster time to market. Our Agile Innovation Cloud will enable sustained ideation and innovation aligned to Lexmark’s growth and transformation imperatives,” says V Rajanna, global head, technology, software, and services business group, TCS.

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