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VOSS Solutions acquires LayerX Technologies

VOSS Solutions, a provider of digital workplace management technology, announced that it has acquired LayerX Technologies, a provider of advanced data analytics and monitoring software for networking and unified communications operators.

VOSS’ decision to acquire LayerX forms an important part of its growth strategy supporting the accelerated business transformation journeys its customers are undertaking, driven by the seismic shift in employee working practises over the last 24 months.

Additionally, VOSS has raised $15m (€12.78m) from existing investors and shareholders to both complete this transaction and position the company for ongoing growth and expansion. The growth funding round was led by Verdane, the Northern European specialist growth equity investor, expanding the investment firm’s shareholding in the company, with new investment capital from Claret Capital Partners who participated with both equity and debt. Existing investors Vodafone Ventures and Fonciere Georges Mignon NV also supported the funding round.

Leading the way in automation intelligence

Founded in 2003, VOSS has cemented its position as the provider of digital workplace management technology, with a mission to introduce high levels of automation and intelligence to empower its customers to improve employee productivity, unlock savings, and fuel business growth.

With the acquisition of LayerX Technologies, VOSS will extend its UC and collaboration automation management expertise across the full lifecycle of collaboration platforms from discovery and migration, across orchestration and fulfillment, through to performance monitoring, management, analytics, and reporting.

“Our customers are all focused on ongoing business transformation journeys as they strive to enable their staff to work collaboratively and efficiently from any location, with a positive end user experience. The acquisition of LayerX extends our automation management and intelligence expertise across the lifecycle of the digital workplace, making it incredibly easy for our customers to manage their entire collaboration estate from a single platform and partner,” comments Mike Frayne, CEO at VOSS Solutions.

“Additionally, we are thrilled to continue our partnership with our existing shareholders and specifically Verdane and Claret Capital. Our investment partners have been extremely supportive throughout the deal and have the experience and track record to support and help accelerate our growth.” 

Jeff Graham, CEO at LayerX Technologies, adds, “LayerX and VOSS are aligned in our vision for the future of the digital workplace. We believe that coupling high levels of automation with actionable intelligence will unlock the greatest benefits for our customers, leading to highly efficient, intelligently managed collaboration platforms.”

“Our research continues to show strong benefits for those adopting UC management tools to support digital workplace management, including a 41% reduction in mean time to repair, and a 33% reduction in provisioning time” says Irwin Lazar, president and principal analyst, Metrigy. “The combination of LayerX and VOSS will allow enterprises to improve support for in-office and remote employees.”

Emanuel Johnsson, partner at Verdane, says, “We see significant opportunity for further M&A-driven growth for VOSS to deliver reliable, competitive and cost-effective solutions that enable business transformations suited to the new digital landscape, and look forward to supporting the team on their continued growth journey.”

David Bateman, managing partner of Claret Capital Partners, explains, “Employee working practices have altered from the pandemic and the need for advanced digital workplace management is more relevant than ever. We are excited to support Mike and the entire VOSS Solutions team through our growth capital and investments as they continue to expand, innovate and provide customers with automation and insight to improve employee productivity and fuel business growth.”

Benefits to customers will include:

Advanced automation to orchestrate end-to-end processes – VOSS empowers organisations to design, deploy, operate, and optimise their digital workplace, introducing advanced levels of automation and orchestration to solve many challenges which drive success and user adoption while greatly reducing delivery costs. This is delivered as a single pane of glass solution and single point of integration for the entire digital workplace ecosystem.

 Actionable insight into collaboration data – VOSS provides proactive monitoring, fault detection, reporting and analytics, and draws intelligence from third party applications to enrich the collaboration data, unlocking a deep understanding of the platform to improve productivity and save money.  Customers can resolve problems faster, gain a deep understanding of service quality, and optimise deployed services and licenses.

Drive to self-healing and AIOps – The acquisition of LayerX further extends VOSS’ unique ability to automatically identify, analyse, troubleshoot, and correct UC and collaboration faults. The key to this solution is zero-touch fault rectification which significantly reduces downtime, increases service availability, and improves business continuity for critical business operations that involve communications.

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