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CafeX selects HID Global’s advanced employee-centric mobile access solution for global offices

HID Global®, a worldwide provider of trusted identity solutions, has been selected by CafeX to modernise its access control solutions, providing both employees and visitors a secure and convenient access control solution that integrates into their everyday lifestyles in the workplace.

This supports CafeX’s strategy to provide its employees and visitors with the most advanced access control solution and a significantly improved end user experience. CafeX develops software that helps enterprises – including many top global banks and insurance companies transforming customer engagement and workforce collaboration via the Web and mobile applications.

The company has implemented a centralised mobile access control solution enabled on smartphones and wearables for its international office locations. Employees and visitors use HID Global’s patented ‘twist and go’ feature or simply tap their smartphone on the HID Global reader in order to access the building or other sensitive entrances within the offices.

Kevin Glass, chief innovation officer with CafeX, said, “Thanks to HID Global, we have been able to offer the very latest mobile access control technology to our employees and visitors. It has resulted in our employees and customers having an enriched user experience that they are finding very convenient and innovative.”

The company has streamlined its business processes, thereby reducing administration costs and saving money, as it is very simple to issue, manage and revoke Mobile IDs to smartphones and wearables.

HID Global collaborated with regional experts, Controlsoft, a HID Global platinum partner in the UK and USA in order to meet CafeX’s requirements.

“HID Global’s mobile access control solution was easy to deploy and to integrate into CafeX’s credentials management platform. The readers are simple to configure, which made it possible for us to provide CafeX with an identity and access management solution very speedily,” said Jonathan Summers, managing director with Controlsoft.

“The ability to use smartphones and wearables for access control is becoming increasingly essential, as these devices are part of our everyday lives in the business workplace,” said Harm Radstaak, vice president and managing director of Physical Access Control Solutions with HID Global. “CafeX’s implementation in their international offices is a testament of the growing adoption that merges convenience and security in a mobile-first world.”

HID Global’s mobile access control solution also helps CafeX meet compliance requirements for its financial services customers. These and other Global 2000 companies typically require tight security around any sensitive data.

“HID Global’s secure access control solutions are regarded as the best and most well respected in the industry. Our financial customers are very happy to know we have implemented HID Global’s access control solutions. We have already recommended HID Global to a number of our clients given our high level of satisfaction,” said Kevin Glass at CafeX.

HID Mobile Access

HID Mobile Access enables the use of smartphones and other devices to open doors and gates with a “tap” or from a distance using the company’s patented “Twist and Go” gesture technology. Powered by Seos®, HID Mobile Access supports Bluetooth Smart and NFC use on a variety of Apple and Android mobile devices. The solution includes mobile IDs, mobile apps, mobile-enabled iCLASS SE® readers, and its HID Secure Identity Services® portal for straightforward, efficient provisioning and revoking of mobile IDs.

Download the full case study here.

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