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John D’Anna to lead Hammer, created from the acquisition of Empirix by Infovista

Billerica, MA. USA. 19 January 2022 – Hammer, an Infovista company that makes customer experience work, has announced the appointment of John D’Anna, former CEO of Empirix as its new president. Hammer emerged from the acquisition of Empirix by Infovista in April of 2021 and serves the contact centres to guarantee optimal customer experience and business outcomes. (more…)

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January 19, 2022

Posted by: Anasia D'mello

Yellowfin’s advanced data analytics capability drives business transformation during the global pandemic

London, UK, 18 January 2022 – Yellowfin, a global provider of advanced data analytics software, announces its partnership with one of the Austrian payroll software firms, Lohn & HR. Lohn & HR have embedded Yellowfin’s advanced data analytics suite into its existing software platform to provide critical future-proofing capability and enhance the performance of its Austrian HR customer base with transformational business intelligence (BI). (more…)

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Posted by: Anasia D'mello

Kofax TotalAgility enhancements streamline developing, deploying and managing content intensive workflows

London, UK. 18 January 2022 – Kofax, a supplier of intelligent automation software for digital workflow transformation, announces the latest release of Kofax TotalAgility, Kofax’s intelligent automation platform. Kofax delivers the only platform with content intensive document capture, business process and dynamic case management, RPA task automation, the generation of personalised communications with or without embedded e-signature capabilities and analytics for monitoring and reporting workflow performance delivered on premise or via the Kofax Cloud or an organisation’s cloud of choice. (more…)

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January 18, 2022

Posted by: Anasia D'mello

Blockchain-based insurance claims to exceed $10BN in cost savings by 2024

Hampshire, UK.18 January 2022 – A new report from Juniper Research has found that blockchain‑based insurance will transform claims administration; saving $10 billion (€8.77 billion) in costs globally by 2024, up from $1.1 billion (€0.96 billion) in 2021. Insurance providers will increasingly leverage the benefits of increased process transparency and real-time data sharing. Data on blockchain networks is accessible to all parties; eliminating duplication of effort and minimising fraud. (more…)

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Posted by: Anasia D'mello

Enersponse partners with Samsung SmartThings to expand its distributed energy programs to residential markets

Newport Beach, USAEnersponse, a distributed energy resource (DER) management provider, announced its partnership with Samsung SmartThings, the technology enabling connected living and driving the future of IoT. The partnership will provide users with access to a portfolio of utility integrations and grid service programs via SmartThings Energy, a popular service within the SmartThings app. (more…)

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January 17, 2022

Posted by: Anasia D'mello

HCL Technologies acquires Hungarian data engineering services company Starschema

Budapest, Hungary & Noida, India – HCL Technologies (HCL), a global technology company, signed a definitive agreement for the acquisition of Starschema, a provider of data engineering services, based in Budapest, Hungary. The strategic acquisition will bolster HCL’s capability in digital engineering driven by data engineering  and increase its presence in Central and Eastern Europe. (more…)

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Posted by: Anasia D'mello

Robotics provider Exotec raises $335M Series D to improve supply chain resilience

Atlanta USA. 17 Jan, 2022 – Exotec, a provider in global warehouse robotics, announced $335M (€293.18M) in Series D funding at a $2B (€1.75B) valuation. The Growth Equity business within Goldman Sachs Asset Management led the round with follow-on investments from 83North and Dell Technologies Capital. (more…)

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Posted by: Anasia D'mello

Diligent acquires Insightia, a SaaS provider for essential insights and analytics

New York & London – Deligent, a global specialist in modern governance that provides SaaS solutions through governance, risk, compliance and ESG, announced Shareholder Activism, Delegated Voting, announced that it has acquired Insightia, a SaaS provider that provides expert insights and intelligent analysis of listed companies with a focus on corporate governance. The financial terms of the transaction are not disclosed. (more…)

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January 14, 2022

Posted by: Anasia D'mello

CC4Teams contact centre capabilities now available directly within Salesforce service and sales cloud

ContactCenter4ALL, a provider of contact centre solutions for Microsoft platforms, has announced full Computer-Telephony Integration (CTI) of its flagship CC4Teams contact centre software with Salesforce Service and Sales Cloud. (more…)

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Posted by: Anasia D'mello

GovOS acquires advanced workflow technology from Seliom

Austin, Texas, USA. 13 Jan 2022 – GovOS, a provider of digital transformation solutions for local governments, announced it has acquired Seliom’s advanced business process automation and workflow platform in an asset purchase transaction. (more…)

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Posted by: Anasia D'mello